Gnadenfrei Counselling & Psychology is a Professional Service operating on a fee for service basis as set out below.

Registered Psychologist: 

Standard Fee:  $180.00    Concession: (Health Care Card)  $150.00  

Medicare rebate: $ 86.15

Mental Health Social Worker:

 Standard Fee:  $145.00   Concession: $120 (Health Care Card)

 Medicare Rebate: $75.95 


 Standard Fee: $110.00    Concession:  $95.00  

No Medicare rebate but possible cover from Health Funds

If cost in an issue, please enquire about the Intern Counsellor concession rates.  

There are also other ways to help you afford the help you need.

Please talk with our friendly reception staff for details.

In order to claim a Medicare rebate, your referring General Practitioner (or other relevant medical practitioner) is required to have lodged a Mental Health Care Plan with Medicare.  We will require a copy of this Care Plan prior to, or at the time of your first appointment. 

If you are looking to make a claim through your Private Health Insurance, you do not need a Mental Health Care Plan or a referral from your doctor.  You will need to check with your health insurance provider to see what rebates they offer, and we will supply you with an invoice/receipt which you can lodge with them.

Financial Assistance may be possible through the generosity of the Blue Butterfly Foundation for Trauma and Abuse Ltd.

( https://www.bluebutterflyfoundation.org.au)

Appointment Policy

Given that our practitioners are usually fully booked, last minute cancellations or 'no-shows' mean that others will miss out.  As such, a cancellation policy has been established. 

If for some reason you can not make your appointment, we ask that you give us at least 48 hours notice to cancel or change your appointment.   

  • If notice is given under 24 hours before your appointment, an invoice will be issued for the full amount of your session fees and charged to your account.

  • If you fail to attend a scheduled appointment, without notifying our office, an invoice will be issued for the full amount of your session fees and charged to your account.

  • If a genuine inability to attend or alter the appointment has occurred, then the cancellation fee will be reduced to $55.00, depending on your circumstances.

Should three consecutive appointments not be attended, we will be unable to offer you any further appointments, as valuable time is lost and our professionals and other clients are inconvenienced.

If you would like to utilise phone or Zoom instead of a face to face appointment you are more than welcome to and it will be charged at your usual consultant rate.